ECC IT Solutions are trusted technology professionals who strive to anticipate and provide reliable, cost-effective and results-driven technology solutions by being experts in our industry, caring about our business and by providing personal, timely service.
Our success as a company depends on maintaining an excellent team of dedicated professionals who have the same goals and desire to excel as our company. That is why we have created a relaxed work environment with a balanced work / life approach to serving our technology clients.
We understand the key to providing excellent client service is not only hiring top talent, but also providing a work environment where you feel like you are a part of a growing family, not just a member of a team.
What Sets Us Apart:
- Top-notch compensation
- Signing bonuses
- Relaxed work environment
- Opportunities for career advancement
- Balanced work/life approach
- Great benefits
- Continuing education
- First-rate technology
Individuals We Are Looking For:
- Academic achievers
- Strong leaders
- Dedicated to quality work
- Desire to excel
- Technically competent
- Team players
To learn more about building a career at ECC IT Solutions, contact Val Parker.
The Help Desk Technician has at least 1 year prior experience in a help desk or IT support setting with a positive track record of ticket resolution. This position will provide remote and onsite customer technical support by collecting trouble tickets, analyzing issues, carrying out solutions, escalating issues, and tracking tickets to completion. This position requires approximately 25% travel and the ability to work after hours and/or weekends when necessary. An Associates or Bachelor’s degree from an accredited institution in Computer Science or a related area is required. CCNA, MCSE, or similar certification is preferred.