- IT Managed Services
- IT Help Desk Support
- Cloud Computing
- New Server Installation
- Network Security
- Disaster Recovery
- Cybersecurity Services
IT Managed Services are an efficient and strategic method for improving business technology operations by outsourcing the day-to-day IT management responsibilities to a qualified IT service provider. Managed IT services can include Computer Systems Monitoring, Software Patch Management, Anti-Virus Software Maintenance, Anti-Spam Software Upgrades, Computer Network Security Services, Computer Data Protection and Data Loss Recovery.
IT Help Desk Support Services are an efficient way to troubleshoot problems or provide guidance about products such as computers, electronic equipment or software. A combination of internal and remote IT help desk support offers immediate full or part-time help desk outsourcing, application support, center or service desk for your own employees or customers.
ECC IT Solutions can help your business become more secure, reliable, and productive with cloud computing solutions while reducing your IT overhead and effort. Hosted applications, Exchange email, cloud backup and off-site data storage are all examples of cloud computing solutions. Cloud Computing is the environmentally friendly, green IT solution that enables secure remote access, instant upgrades, and high availability for your office staff and remote workers from anywhere they have Internet access.
Your server is the heart of your network, and its hardware and software must be custom tailored to your office computing needs. Your computer network must also be properly maintained to function properly and avoid system downtime or loss of computer data. Server maintenance involves keeping a server software updated and running so that a computer network can operate smoothly. Regular preventive maintenance will keep the application software running as expected and will help avoid a total or partial network failure.
Computer Network Security consists of measures taken by a business, organization or other institution to monitor and prevent unauthorized access or misuse of a computer network and its resources. Computer Network Security management approaches have different requirements, depending on the size and physical setting of the network. A home or small office may only require basic computer network security, while large businesses may require high-maintenance and advanced software and hardware to prevent malicious attacks from hacking and spamming.
Business Continuity is a proactive collaboration between business executives and technology professionals designed to ensure that mission-critical functions can continue during and after a disaster. The information technology (IT) disaster recovery plan may include data backup, remote and off-site data storage, server maintenance and data recovery services. Recovery strategies should be developed for IT systems, applications and data. This includes networks, servers, desktops, laptops, wireless devices, data and connectivity.
Securing a company’s digital assets against loss, damage or theft is essential to the well-being of every organization. Our cybersecurity processes include:
• Assessing system vulnerabilities and security risks
• Detecting malware threats and security breaches
• Identifying cybersecurity needs and potential solutions
• Protecting data, devices, networks, operations and resources
• Responding in real-time to block and mitigate cyber threats
• Recovering and restoring vital systems and business assets
ECC IT Solutions is built around helping solve our users’ problems and being a balanced and unbiased resource for business technology news and information in the Maryland, Virginia and Washington, D.C. metro area. Bookmark our IT Blog and IT Newsletter, and call on us, your trusted technology professionals, for all of your technology needs, including our complimentary business IT needs assessment.
Free IT Assessment
ECC IT Solutions offers a complimentary IT Needs Assessment. This free on-site consultation by one of our highly qualified, certified technical staff is our way of getting acquainted with your business and providing an in-depth evaluation of your IT Needs. During the IT assessment, our staff will perform a comprehensive check of your company’s hardware and software infrastructure, discuss your immediate issues and future business IT needs, and provide a detailed summary of our findings as well as a recommended plan of action to help you meet your ongoing technology goals.