What is IT Managed Services?
IT Managed Services are an efficient and strategic method for improving business technology operations by outsourcing the day-to-day IT management responsibilities to a qualified IT service provider.
Managed IT services can include Computer Systems Monitoring, Software Patch Management, Anti-Virus Software Maintenance, Anti-Spam Software Upgrades, Computer Network Security Services, Computer Data Protection and Data Loss Recovery.
ECC IT Solutions is a Rockville, MD business technology services firm specializing in IT managed support services, network security, cloud computing, data backup and storage protection, disaster recovery, computer upgrade and support services, and IT infrastructure assessment and design.
ECC IT Solutions is built around helping solve our users’ problems and being a balanced and unbiased resource for business technology news and information in the Maryland, Virginia and Washington, D.C. metro area.
ECC IT Solutions offers a complimentary business IT needs assessment by one of our highly qualified, certified technical staff as our way of getting acquainted with your business and providing an in-depth evaluation of your IT Needs.
What is Computer IT Outsourcing?
IT outsourcing involves contracting with an external company to handle all or parts of the IT functions of a business. The reasons for IT outsourcing include the lack of internal IT resources and the goal to reduce costs.
As a provider of outsourced managed IT support services, ECC IT Solutions manages and assumes responsibility for providing a defined set of IT services to our clients in a proactive manner as the services are needed.
Through license management, security patch and updates, remote network monitoring, and proactive management of your crucial day-to-day computer needs, ECC IT Solutions can reduce or eliminate IT downtime and increase your business productivity.
We use specialized software, such as Autotask solutions, for monitoring your systems and tracking and responding to your requests.
ECC IT Solutions stays on top of emerging trends in technology, and offers a range of services to keep your systems operating smoothly and efficiently. Our ongoing flat or near-fixed monthly service fee options provide our clients with predictable IT support costs.