A question we often get asked is: “Why use a Managed Services Provider?”

Companies often think it’s better and more cost-effective to pay as you go or bring it in house – assuming managed services providers are like insurance policies that may never be used. Technology is an integral part of nearly every business, and falling behind on critical tasks like backups, patches, and security could result in unexpected, prolonged, and costly outages that could negatively impact your business.

The benefits of using an MSP include:

  • Empowering companies to focus on their business, not the technology

  • Minimizing downtime/security threats

  • Increasing operational efficiency

  • Reducing operating costs

  • Accessing expert technology support when it’s needed

  • With more predictable flat-fee billing models, cost-effective access to enterprise-level support is a reality.

Given that running your business is your primary focus, you already have too much on your plate for your reliance on technology to become yet another burden on your workload. Technology doesn’t have to be a hassle – ECC IT operates around the clock to ensure your environment runs smoothly and efficiently. Our complete managed services solution encompasses critical tasks, including:

  • 24/7 Help Desk Support

  • Proactive monitoring and alerting of all critical systems

  • Advanced technology security protection

  • Backup management and replication

  • Patching of all systems

This is what makes ECC IT’s wide offering of managed services a desirable substitute or addition to your existing technology services team.

As your managed services provider, we deliver high-impact solutions that allow you to focus on what’s most important: Running your business.